Customer & Game Support

Our support team is here to help you! Please email us at with your full name, the name of the game and a detailed description of the problem. We promise to respond to your support issue as quickly as possible. If you do not receive a response from us, it usually means that we haven't received your email or you were unable to receive our reply. Please make sure your junk filter allows email from to go through.

Common Questions and Answers for PC HipSoft Games

Q: How can I quickly switch between full-screen and windowed mode?

A: Press Alt+Enter (hold down the Alt key and then press the enter key).

Q: How do I enter my registration code after I have purchased the Full version?

A: Press Ctrl+R to bring up the registration dialog. Next, enter your name and code that you received via email after your purchase.

Q: This list was useful but I am still having a problem, what can I do?

A: Please email us at with a detailed description of the problem, including the name of the game.

Support Contact Information

(206) 219-5364

Policies & Promises

HipSoft Customer Promise

HipSoft is dedicated to making great games and providing stellar support. Downloading, installing and playing our games is safe and secure. All of our games are virus-free, adware-free and spyware-free. Our goal is for you to have a great experience playing our games.

We want you to be happy with your purchase and our company.

Privacy Statement

We will not give out or sell any of your personal information.


If you have any questions, please don't hesitate to email us at